Privacy Policy

Effective Date: [Insert Date, 2026]

At Flor De Fuego, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is collected automatically:

• Personal Identifiers: Name, email address, and phone number.

• Reservation Details: Date and time of visit, party size, and special requests (e.g., seating preferences or dietary restrictions).

• Payment Information: If required for deposits, payment data is processed securely via our third-party processors.

• Usage Data: IP addresses, browser types, and device information collected via cookies for website analytics.

2. How We Use Your Information

We use your data to provide a seamless dining and digital experience, specifically for:

• Core Services: Processing, confirming, and managing your reservations.

• Communication: Sending updates, responding to inquiries, and providing reservation reminders.

• Marketing: Sending newsletters or promotions, provided you have explicitly opted in.

• Personalization: Tailoring our website content to better suit your preferences.

3. How We Share Your Information

We do not sell your personal data. We only share information in the following circumstances:

• Service Providers: With trusted partners who handle payment processing, website hosting, and email marketing. They are contractually bound to keep your data confidential.

• Business Transfers: In the event of a merger, sale, or reorganization, data may be transferred to the new entity.

• Legal Compliance: If required by law, court order, or government request to protect the safety and rights of our guests and staff.

• With Consent: Any other sharing will only occur with your explicit permission.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption: Using SSL/TLS technology for all sensitive data transmissions.

• Access Control: Restricting data access to authorized personnel only.

• Secure Servers: Utilizing protected server environments.

• Note: While we use commercially acceptable means to protect your data, no internet transmission is 100% secure; we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

• Access & Correction: You may request a copy of the data we hold or ask us to fix inaccuracies.

• Deletion: You may request that we delete your personal information (the "Right to be Forgotten").

• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain website features.

7. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at: flordefuego_admon@outlook.com